Frequently Asked Questions
Our apartment community falls within the Lakeview Community School District.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents. Carports are also available for an additional monthly fee.
If packages are unable to be delivered to your apartment, they can be held at the leasing office until you're able to pick them up.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
Glenn Valley has been a positive experience! I love the wild life, areas to walk within the property, quick response from maintenance and the new neighbors/friends I have made. This is a quiet & comfortable home community. - Verified Resident- Apartment Ratings
I absolutely LOVE my apartment and living at Glenn Valley. It's peaceful, quiet and clean. The management team is friendly and the maintenance staff takes excellent care of the property. I couldn't be happier. - Verified Resident- Apartment Ratings
I have lived here for 5 years & I absolutely love it here. It’s safe. It’s extremely quiet. I can never hear my neighbors or others. They’re very accommodating when it comes to needing repairs, etc. definitely recommend to anyone looking into renting here. - Toniia- Google
I have been living here for over two years and I love this place. It’s nice and quiet. The new smart home technology is really slick! - Mike- Google
Nice and quiet apartments. Staff extremely friendly and understanding. Maintenance is very helpful and knowledgeable. Smart thermostat and locks. Received a brand new dryer after mine went out - Romeo- Google
Your workers are always so polite. They also come in a timely manner. Thank you for their service. - Diana- Google
Extremely responsive and quick apartment maintenance, great management and facility upkeep, and safe and quiet neighborhood. This was my choice years ago because I couldn’t find better value on renting and have yet to see anything better. - Ryan- Google
Our maintenance team is always amazing! Both team members who came were very quick and respectful when they came to work on our apartment. Grateful for the community we live in! - Chelsea- Google
This is our second stay at Glenn Valley! We are very pleased with every aspect of this community. We have wonderful neighbors on every side of us, which is evidence of their screening for residency here. You will be hard pressed to find a better complex in Battle Creek...Clean, beautiful grounds that are well maintained, pet friendly, a well kept community pool, and the list goes on... - Michelle- Google